Privacy Policy

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you:

• Make a reservation or booking
• Register on our website
• Subscribe to our newsletter
• Request information or assistance
• Participate in promotions or surveys
• Check-in at our property

The personal information we collect may include:

• Name, email address, phone number, and postal address
• Date of birth and gender
• Payment information and billing address
• Government-issued identification details
• Stay preferences and special requests
• Guest feedback and survey responses
• Information about companions/guests traveling with you

We may also collect certain information automatically when you visit our website, including:

• IP address and browser type
• Operating system
• Pages you view and links you click
• Time spent on pages
• Device information

2. How We Use Your Information

We may use the information we collect for various purposes, including:

• Process your reservations and accommodate your stay
• Process payments and refunds
• Send confirmation emails and updates about your booking
• Personalize your experience and preferences
• Improve our website, services, and guest experience
• Send promotional communications and offers
• Respond to your inquiries and provide customer support
• Administer contests, promotions, and surveys
• Analyze usage trends and patterns
• Protect against fraudulent transactions and potential liability
• Comply with legal obligations and industry standards

3. Disclosure of Your Information

We may share your personal information with:

• Service Providers: Third parties that provide services on our behalf, such as payment processing, website hosting, email delivery, marketing assistance, and customer service.
• Business Partners: Trusted partners who assist us in providing certain services or offerings.
• Legal Requirements: When required by law, regulation, legal process, or governmental request.
• Business Transfers: In connection with any merger, sale of company assets, financing, or acquisition of all or a portion of our business.
• With Your Consent: In any other circumstance where we have your explicit consent.

We do not sell, rent, or trade your personal information to third parties for their marketing purposes without your explicit consent.

4. Security of Your Information

We implement appropriate technical and organizational measures to maintain the safety of your personal information. However, no Internet or e-mail transmission is ever fully secure or error-free. In particular, e-mail sent to or from us may not be secure. Therefore, you should take special care in deciding what information you send to us via e-mail. Please keep this in mind when disclosing any personal information to us.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your browsing activities and to distinguish you from other users of our website. This helps us provide you with a good experience when you browse our website and also allows us to improve our site. By continuing to browse the site, you are agreeing to our use of cookies.

We use the following types of cookies:

• Essential Cookies: Necessary for the website to function properly.
• Analytical/Performance Cookies: Allow us to recognize and count visitors and see how they move around our website.
• Functionality Cookies: Enable us to personalize content for you.
• Targeting Cookies: Record your visit to our website, the pages you visit, and the links you follow.

You can set your browser to refuse all or some browser cookies, or to alert you when websites set or access cookies. If you disable or refuse cookies, please note that some parts of this website may become inaccessible or not function properly.

6. Third-Party Links

Our website may contain links to third-party websites and applications. Clicking on those links may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for their privacy statements. When you leave our website, we encourage you to read the privacy notice of every website you visit.

7. Children's Privacy

Our website and services are not intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe that your child has provided us with personal information, please contact us, and we will delete such information from our servers.

8. Your Data Protection Rights

Depending on your location and applicable law, you may have the following rights regarding your personal information:

• Access and receive a copy of your personal information
• Rectify or update your personal information
• Request deletion of your personal information
• Restrict or object to the processing of your personal information
• Data portability (receiving your data in a structured, commonly used format)
• Withdraw consent at any time, where processing is based on consent

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. Any changes will be posted on this page, and if the changes are significant, we will provide a more prominent notice. We encourage you to periodically review this page for the latest information on our privacy practices.

10. Contact Us

If you have any questions or concerns about this privacy policy or our privacy practices, please contact us at: